How long do I have to cancel?
Cancel within 24 hours of purchase to receive a full refund.
How do I do it?
Email us at thetrendxexchange@outlook.com with your order number and tell us what you want to cancel.
Are there exceptions?
Final sale items or orders that have already been picked up by Fedex/UPS cannot be cancelled.
Pre-orders:
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled.
If the order has been fulfilled, then you can't cancel the order, but you can request a refund. See our returns policy for more details on returns and refunds.
We’re here to help with any questions about your order, shipping, returns, or products.
Business Name: The Trend Exchange LLC
Address: 19777 Patcham Rd, Westfield, IN 46074
Email: thetrendxexchange@outlook.com
We aim to respond to all inquiries within 24–48 business hours.
